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"when it works this is a great printer sadly it is really frustrating when trying to connect wirelessly"

"very disappointed"

"you have to use your computer to start the scanning process and it takes forever"

"even that site isn’t much useful had to google around to finally find the way to install and even that was very confusing"

"this is the most frustrating intallation i have ever encountered"

"wps doesnt work"

"this seems to work quite well although the initial cartridges sent with the machine are virtually useless printing very few pages and ran out before the next cartridges arrived"

"major issue: the size of the ink cartridges and the amount of prints you can get out of them"

"it is in no way fancy and formatting options are limited compared to more expensive officejet but that’s to be expected"

"haven’t used it in about 2 months went to use it today and the paper feeder doesn’t work"

"i believe this printer will suit for the occasional printer but if you print more than 50 pages a month i’d avoid this"

"every time i send a multiple page job to the printer it prints one page and then comes up with an error message and won't print anymore"

"made the mistake of spending cheap and getting cheap product"

"the only problem is that it keep printing something automatically"

"the ink cartridges have the shortest life i have ever experienced in my 73 years and the cartridges are very expensive"

"i should of listened to the negative reviews!"

"so the picture is good and it prints well but is slow at times my main problem is the instant ink set up it says to press cancel and information button at same time to print out the email and code but it prints out get the most out of your printer i have tried 5 times and still the same so i have to manually purchase the ink instead of the free 15 a month with i'm not happy about"

"it generated its own sheet with the email address on however i did have trouble entering the code for the 3 months free trial despite following the instructions on the top review on here very carefully"

"ok let me explain i spent hours trying to get it connected without succcess some of that time was spent google searching then theres the "free" ink that needs your card details so its not really free that is if i could figure out how to register if i knew the elusive code it was not printed in the vague instruction pamplet in the box "

"we recently met someone who has the same printer and is having the same problem"

"the part where you request an envelope to return the ink cartridges when you cancel does not work"

"i purchased this product previously as my older hp printer stopped working but then it restarted so i returned this one only to find a few weeks later that my older printer stopped working so i re ordered this one as it seemed a bargain at £25 less than the rrp and i wanted another hp printer as i was so pleased with my older one"

"now can't subscribe to the ink because i need a code that wont print out"

"poor quality"

"even with the pull out shelf we couldn’t access the paper feeder !"

"hp virtual assistant is a complete waste of time and only seems to solve problems that most people can solve for themselves anyway"

"they do not provide the printer cable you need to connect to a pc and they try to install their awful software on your pc all you want are the drivers and then they try to install other nonsense as well"

"all printers these days are terrible and hp seems to take the worst aspects of every other type of printer and put them into the products they release"

"total waste of time and money i think the " scam" culture has reached new levels everything about this unusable thing print "

"absolute garbage"

"given that the ink cartridges only print about 100 sheets this seems like an outrageous waste of ink and paper not at all eco friendly and a further waste of money"

"just seems aassove waste of resources and paper"

"it is extremely annoying"

"absolutely waste of ink paper and my time"

"only negative thing for me is quite petty was advertised as having 3 months instant ink free trial but i only received 1 month"

"it wasted me two days to install the app in my computer end with failure"

"using the money as toilet paper would of been a better option than buying this garbage printer"

"so i have now done the math and figured out it’s way cheaper to just buy an ink cartridge on amazon for £14 and not worry about excessive charges"

"absolutely awful"

"this is a really nasty business plan they apparently recycle the ink cartridges but what about all the petrol used to ship the tiny cartridges to you?"

"i picked poorly"

"this isn't an order failure its actually meant to be that way as they sell it as primarily a wireless and secondly as a wired device"

"one word of warning: the supplied print cartridges are "instant ink" ready which means that if you activate an account thinking your page allowance will begin only once you replace the cartridges you're wrong"

"quite disappointed especially about getting my friend into this mess"

"given that the ink cartridges only print about 100 sheets this seems like an outrageous waste of ink and paper not at all eco friendly and a further waste of money"

"an incredible waste of time and money"

"that is the worst product that i have bought"

"full truly awful printing experiences try hp"

"probably the worst printer i have ever owned"

"forcing customers to use instant ink when they do not want to makes hp garbage now and you loose control of your device because of convenience"

"fairest to connect fails to print fails to find wifi fails to connect via usb"

"although the printer is now working normally touch wood i still feel like throwing it into the nearest skip"

"the app was frustratingly slow"

"easy to install looks nice though feels flimsy "

"the instant ink signup was a bit more convoluted and took me a couple of attempts including switching from the printer wifi connection to my broadband wifi connection"

"i followed every single instruction both online from hp and via the enclosed printed material"

"however loading paper is absolutely useless"

"i spent over 2 hours trying to connect this junk!"

"i am tech savvy i have used numerous printers in my time and this is by far the worst and most irritating"

"i shan't ever buy from hp again your web site is confusing and no support available only a useless robot"

"hp smart downloads via android but does not handshake with printer despite correct wifi network password"

"the hp experience has been utterly frustrating"

"i’m no techie i’m 54 struggle to use a phone but this was relatively easy to install signed up for the free ink if you only print small amounts which i do i bought it for my holiday visas tickets etc etc it’s been great love the wireless feature that works from a app on my phone is advice you buy some"

"i tried following the videos on the hp website but they go so fast it is quite impossible to follow"

"i found it nearly harassing in the way they push you to do this but at least you have a chance to refuse"

"50 on wasted paper and ink"

"i spend so much time reinstalling the software or troubleshooting the stupid thing because it is forever throwing error messages"

"seems it tried to debit our expired card and won't print until we update the card details"

"wasnt sure where to put paper to print and saw many other people had same issue"

"couldnt set up on pc as it wouldnt recognise the printer and said try new cable errr"

"ran out of ink quickly cheaply made started to print then lost connection so only half page "

"just utter rubbish"

"i have set it up 4 times in different ways and gone through the support system and every time i get the same recurring problem i send a job and it says "looking for printer" for anything from 1 to 15 minutes"

"i was dubious about the online ink subscription which i am still dubious about but the worst part about this printer is its utterly horrendous connectivity or lack of it and its installation"

"my only issue with the printer is that when it updates it automatically prints out in colour something to tell you it's updated which is a bit of a waste of ink but otherwise a really simple to use machine that looks great and doesn't"

"it doesn’t come with a manual so you need to figure things out on your own the website is not clear"

"hp even has a supposedly helpful video that tells you to download a piece of software called printer assistant"

"terrible purchase and could not recommend hp as a brand any less"

"do not disable bonjour if you want to use wireless printing!"

"complete scam"

"don’t pay silly money for a printer this is all you will need"

"awful company"

"i bought this in april & have used it twice now after a couple of months of not using it i tried to print two pages for a an ebay label and it took over 8 minutes and one pages came out totally blank and the her other only printed half the label and its was too faint to read"

"takes very very long to shut down i hold the button for at leadt a minute and it doesnt close"

"1 setup this was a little on the annoying side of things"

"don't get so excited about hp instant ink since you subscribe your cartridges what came with printer will be unusable after you will decide to opt out "

"i must admit i had a terrible time setting this printer up i could not get it to print cannot access how to get the free ink trial and the black cartridge that came with it was damaged so im having to print in colour"

"after a setup that was admittedly confusing at times i now have a device that is startling quick in both print and scan not just in comparison with other printers at this price but some i've experienced that have been substantially more expensive"

"the website and ip address support for my printer just buffered and buffered then failed"

"very unhappy"

"it is slow o the point of being ridiculous and has had an adverse effect on other computer uses"

"i subscribe it because all these reviews said to do it and you will get some free ink after couple minutes i understand it's not profitable"

"im having to use the hp deskjet 2600 because unfortunately something has gone wrong with my hp envy and i needed a printer fast but this printer has been an absolute headache for me"

"one thing that does annoy me is that when it decides it will use my ink and paper to tell me it's updated it's software"

"the plug cable is incredibly short like i have to have the printer right up close to the plug socket it is ridiculously short considering the size of the printer"

"cons can barely ever connect it to the computer doesn't tell you when you need to update it when you try to update it you don't know which version you are using there is no wps key on the printer for connecting via windows the use of ink is savagely inefficient everytime i turn it on it automatically prints a colour test page so after you have turned it on 3 4 times you are out of ink"

"this new bit of trash is almost useless unless you have infinite patience"

"constantly losing connection and has eventually become useless"

"i installed the printer software and cartridges but the cartridges were not recognised"

"the main issue with this particular model is that as standard it will not come with a cable"

"an absolute nightmare to set up on win 7 in fact i couldn't get it to work at all with windows 7"

"used it once got fed up and now it's collecting dust"

"to be fair these cartridges weren't that bad but i cancelled the deal as i rarely print a lot of documents"

"it tells them when you're running out of ink and you get replacement inks posted out to you"

"you cannot just buy and use your own papers and existing cartridges"

"got my printer as expected very troublesome installation"

"with virtually zero colour loss when scanning books"

"another issue i have with the printer is that when i print from my mobile phone the quality of the print is much lower than it is when i print from the laptop with the cable connected"

"spent ages trying to set this up on various devices trying to use the wizard the app and and the basic download software from hp"

"totally unacceptable"

"for someone like me who is quite technical savvy it’s an absolute nightmare to set up and every time the kids want to do their homework i’m having to reinstall the printer from start and it’s an absolute pain in the backside"

"i know its a cheap device but regardless of that it should not take the hours it has to still have it not connecting to the wifi"

"constantly losing connection and has eventually become useless"

"after downloading the software required to start printing four times as it kept freezing and displaying an infinite blue circle the printer still didn’t work"

"the printer is cheap but you will have to buy many cartridges it is not a good purchase in my view and mine is in the bin"

"one time it worked to delete the printer driver and reinstall it but that no longer works so now i have a non functioning printer gathering dust"

"this stupid printer is repeating printing this stupid page every time i want use it at first"

"i'm not sure if i received a faulty product or if this printer is just a bad one but the paper jammed every time it tried to print so even after figuring out how to install the ink cartridges for myself i still couldn't print the starting sheet i needed to get going with it"

"now got to wait for hp to call me back this is a nightmare printer never had these problems before with other printers"

"when returning a printer how do i print the return label?"

"installation an experience ruined by poor instructions and an overly complicated setup procedure"

"however by the next time i go to use it it has stopped working again and the whole nightmare starts all over"

"the wi fi is ridiculous needing to be set up again and again as it loses signal "

"i tried hard wiring connection by a printer cable to my pc but the new hp printer still has the same error"

"cheap machines cheap outcome would not buy again"

"the app is good until something goes wrong and then the tech support from hp is horrendous"

"i only gave 1 star because there was no option for zero stars"

"every time i press a button it prints out page after page of setup nonsense"

"the printer itself does an okay job but the poor customer support lack of information and instant ink 0 information other than the title to attract customers is really a problem"

"after doing this twice and restarting my pc countless times it still wont print i’m very close to throwing it out of the window"

"it constantly goes offline needs constant attention and frankly isn't worth the money and that is allowing for the fact that it is a cheap purchase"

"i read in a review that you received cartridges with the printer which is true however the cartridges do not work either so i now have to buy more cartridges to see if this fixes the problem i have already brought one set but the printer continues to say that there is an issue with the colour cartridge!"

"the virtual technical help is no help at all so looks like i will be returning this"

"the first version of this printer arrived with a smashed scan screen obviously not amazon's fault and they did handle the replacement very very quickly"

"replaced the cartridges with ones i bought myself in the last 3 days gave had 6 a4 colour prints sent by hp saying there is a problem with the instant ink account that they cancelled and i'm no longer using and that unless resolved my printer will no longer be able to print despite it printing off a large another full colour sheet warning tgat i'm not using instant ink cartridges needlessi'm annoyed that i have to print these off using the ink i bought when they should really be coming by email or through the app"

"the print quality is very average"

"constant problems is putting it mildly"

"also it doesnt matter if you are printing a page of black text or a full a4 glossy photo it still only counts as one print"

"they put small cartridges"

"it doesn't come with a printer cable as it's billed as wireless but was quite difficult and time consuming to set up the wireless bit necessitating lots of computer memory and time"

"i don't understand why so many reviews are saying the wi fi setup is difficult it really isn't all you have to do is hold down the wi fi button and then press wps button on your wi fi router and it instantly connects print quality is very good it is slow but what do you expect for such a cheap printer"

"it doesn't pick up the wifi signal half the time the software that comes with it won't load i can't get it to print even when connected by cable to my pc the ink cartridges have been faulty the tech support are a miserable bunch won't scan won't print won't spit out anything other than blank pages which it does at random"

"on top of that cartridges alignment did not work after multiple attempts and it is still not printing properly"

"other wise it appears so far to work well allow for small delays in some functions as this can appear to be a snag"

"as a last resort i used the hp print and scan doctor software which tested the printer and diagnosed a serious fault with the device and advised me to buy another printer !"

"the quality of scanned images is really bad printed documents are fuzzy the ink is so easily smudged that just stacking more than one sheet causes a blurred result"

"some months later the instant ink system is working very well now that it has settled down to my wife’s pattern of use and she is never without ink"

"along with the fairly obtuse instructions that are bundled along with it to actually use the printer at all requires you to install a load of bloatware on any device you want to use it with"

"what confuses many might be the hp instant ink plan"

"not having a proper screen makes it more difficult to use"

"bloody awful first time worked ok then everyone after non stop trouble"

"and that invariably leads to more problems"

"if you have wi fi connection issues with this model check that there are no other signals nearby"

"so for years i have used epson printers and thought the cartridges costs where high until they rocketed to stupid prices and then went down the route of a new printer"

"a simple task like printing an address on a a4 paper takes at least 3 re try and half an hour its never ready it keeps registering inexistent faults such as: no paper plenty of paper paper jam there is no paper jam no ink plenty of ink no connection strong signal on wi fi "

"went back to it a month or two later and it printed with streaks looks like clogged heads"

"apart from all that it prints reasonably well and time will tell if it is going to continue to be problematic or whether it will behave itself from now on i would hate to have to spend another afternoon resolving another problem just because it is not good enough to do it itself"

"however it is a bonus to now be able to print without an extra cable in the room"

"i've had to update this review the app to use this printer is very basic in order to print any different sized photos you have to have different sized paper no using a4 and printing multiple pics at once !"

"and waste more money"

"no ethernet port"

"then it works fine though does print quite slowly for £30 cant complain"

"it simply would not work"

"also be warned that when i was briefly and inexplicably on the free 15 pages a month plan the printer immediately spewed out 3 pages each without any usefully information in addition to the test page"

"after a power off on of the printer it detected my wifi but then refused to connect"

"when i cancelled the ink i already have which is two or three sets of cartridges became incompatible!"

"my return window with amazon was only a month so now i guess i'm forced to try and return it to hp"

"the scanner also has a hard coded auto sharpen which can't be turned off"

"however it has a major flaw or at least my one does"

"this rarely works"

"operating instructions were rather vague it took me 2 hours to get my first print but was ok after that"

"i am left with no choice but to recycle a printer i bought less than a year ago"

"apart from all that it prints reasonably well and time will tell if it is going to continue to be problematic or whether it will behave itself from now on i would hate to have to spend another afternoon resolving another problem just because it is not good enough to do it itself"

"this is not my first complaint!"

"rubbish printer do not waste your money"

"just a warning to the innocent this sounds a great deal but if it will not print there is no way you can get it working because you are locked out"

"down side is it’s rather bulky the mains lead isn’t particularly long and it’s not exactly a sleek design but the price outweighed the need for style and the convenience of ink subscriptions is so far proving useful too"

"i did not want the issues associated with wi fi especially where the dreadful windows 10 is involved and from reading up on it before hand it seemed this printer would fit the bill"

"disappointed in hp product being such low standard"

"removing the software from your system is also a nightmare"

"probably not anymore"

"plus points it's light looks good and isn't very expensive to buy but because of its insistence on spewing out printed notes all the time would no doubt have proved expensive in ink"

"if i printed more than tickets for the theater and sports events i might find this useful but as it is it just feels like a money grab"

"i wasted half a cartridge on 'test pages' before i figured it out"

"the instructions were so sparse that at first it felt like a very simple endeavour"

"i brought this printer to replace an ancient hp all in one desktop that had finally broken and was hoping for the same level of high quality user friendly product"

"it was actually quite easy i unpacked it plugged it in and pressed start"

"i am not stupid but have been defeated by this machine and am left with a useless piece of equipment which has wasted a lot of my time"

"it's clunky ink is expensive and contains enough colour to print off the print alignment page"

"nothing worked"

"however the instructions to connect to internet is quite difficult so be aware"

"amazon could not assist in repairing and as i'm out of the warranty period they will not replace it"

"don't be fooled by the low price for the printer"

"could not use even a ibm technician failed to install and advised to send it back"

"i wish it came with a data cable and i wish scanning was a little more reliable but i came in expecting the worse but ended up being happily wrong!"

"wifi wouldn’t connect then the ink cartridge holed broke and it transpired it has a software problem"

"tried everything online hard reset cleaning"

"i followed the you tube on how to fix but after 6 hours i threw it in a skip"

"other than that it won't register to my network no matter whether through a chromebook windows 10 pc or any number of android apple or fire mobile devices"

"after few weeks of use you will have to buy 304xl cartridges that can last months and they at least cost you around £30"

"unless you're desperate please avoid this printer but if you do keep looking for an upgrade"

"i am so disappointed with hp"

"after an entire morning reading manuals posing questions online and multiple visits to the hp website i am no further along"

"im having to use the hp deskjet 2600 because unfortunately something has gone wrong with my hp envy and i needed a printer fast but this printer has been an absolute headache for me"

"they do not provide the printer cable you need to connect to a pc and they try to install their awful software on your pc all you want are the drivers and then they try to install other nonsense as well"

"after 15 pages you will get charged £1 for ever 10 pages printed don't get fooled by the free trial it doesn't work this works on pages not size or ink usage i used it to print some filofax pages 17"

"never again"

"it does guzzle inks and the inks for this are really expensive even the third party or refilled inks"

"it wasted me two days to install the app in my computer end with failure"

"it is slow o the point of being ridiculous and has had an adverse effect on other computer uses"

"this stupid printer is repeating printing this stupid page every time i want use it at first"

"helpline is automated so you are wasting your time"

"cheap machines cheap outcome would not buy again"

"i'm not usually fazed by product set up but this horrid little machine had me cursing blaspheming and kicking furniture for over an hour before it finally staggered into life"

"the first version of this printer arrived with a smashed scan screen obviously not amazon's fault and they did handle the replacement very very quickly"

"but the system falls over and falls off the network time and time and time again"

"i suppose it makes financial sense for hp to make it as difficult as possible to close the account"

"print quality is not very good no matter how many times i realigned it"

"🧐 1 the printed setup instructions that come with it are not fit for purpose unless your in the toilet"

"don’t bother with the support website unless you like wasting loads of time on the phone"

"first of all was when i got a new wireless router it became impossible to connect"

"i signed up for instant ink and haven't got to pay anything for three months thanks to the three month free trial and i look forward to not having to worry about buying ink it's all done automatically and delivered when i need it for just £7"

"the print quality is nothing special but for an inkjet printer of this price range i'm absolutely not complaining!"

"my return window with amazon was only a month so now i guess i'm forced to try and return it to hp"

"epsom ink worked out pretty expensive even buying one colour at a time"

"amazingly there was no damage on the box but the screen was smashed to pieces"

"even with the usb connection which should then allow you to switch to wireless once completed failed to work"

"i’m a bit worried by other reviews that say if you don’t set up instant inn the printer faults out but we’ll just have to see how that goes"

"the technical support is poor they do not answers the question and the telephone support is limited to office hours"

"first up none of the pictures show the paper hopper at the back this is a top fed printer not a lower tray"

"paper loader is almost impossible printer ink replacement cartridges so small and plastic vessle to install also flimsy"

"side note the amount of paper bookelts you get is ridiculous and not a single one of them included details on how to set up wirelessly"

"the code which is stressful atm because i don’t know where i’m going wrong but hopefully i will get there with that but other then that i’m happy"

"they did not try to re establish contact and i have been unable to contact them"

"shame the teal colour wasn't at the cheap price as would have preferred that"

"not prepared to waste any more time trying to get it working so have sent it back and exchanged for a canon pixma tr4551which connected up straight away and works well"

"therefore i found the ink ordering scheme very ott now i have cancelled the offer i have received an email from hp asking me to return all the ink cartridges i have received"

"however until now this has not been a problem"

"bought this as my last printer just gave up the ghost"

"also constantly prints instruction pages that are of no use what’s so ever just wasting my ink and paper"

"waste of time for me"

"very disappointed"

"in few seconds is done 👌 the quality of picture is good but the paper is poor quality "

"currently on the 100 page a month package which is just right for me but printing 12 pages takes forever"

"really frustrating tbh"

"doesnt connect wirelessly and as such the ink subscription doesnt work"

"i don't often give negative reviews but people need to know what they're buying"

"the main problem is getting any support from hp as the virtual agent is virtually useless"

"i did get an error message saying bluetooth not strong enough during set up but the process worked after a few seconds "

"if i'd have chosen a more expensive monthly package then i assume i'd have been in receipt of 4 lots of a more expensive monthly fee on my prepaid credit tally upon entering that code"

"just wish i knew why it wont print from outlook emails but will from gmail"

"i know it is a printer fault as i have been able to connect other printers sitting next to it in my own home and other homes"

"these deskjet printers have very expensive ink but since the print head is built in to the cartridge you don’t have the problems with clogging and with your ink and time being wasted by head cleaning"

"given that this is the most modern printer in a line of hp printers that i have owned it is the most frustrating"

"i read with some trepidation every negative review of this printer"

"this is so much easier for me i have painful hands and not having to fiddle about filling and lining up the usual paper feeder is a bonus"

"my office is connected to the internet with ethernet and the printers is connected with a cable after installing i find that without wi fi it doesn't work"

"i needed a printer because my hp office jet stopped working"

"anyone reading this review or considering buying this printer please note: wireless printing does note work with windows 10 lots of others have had the same problem"

"the other problem i have is with settings"

"the only problem i had was setting up my instant ink trial i'm still not sure if i'm registered but i'll hopefully figure that out"

"buy a cheap product for the same output"

"the 2 months free trial is only for the paid options the free option is not included "

"issue seems to be driver related as printer says the drivers are up to date but the scanner does not update the scanner and suddenly the printer does not work"

"the main problem is getting any support from hp as the virtual agent is virtually useless"

"i have spent hours trying to get my pcs and laptops to install this printer"

"i would never in the past buy hp products" ""hp stood for horrible product"" ""not anymore" "if the rest of their products are as good as my printer i would buy any of them"""

"i don't want a smart printer connected to the internet which is painfully slow and technically poor"

"but i do have a hopefully useful advice for those poor souls who bought this rubbish and haven't returned it immediately: whenever it fails to work which is pretty much every single time you need it just restart it completely"

"extremely frustrating problems in connection"

"appalling set up failure"

"waited for it all day and then total disappointment"

"overall extremely disappointing"

"very disappointing"

"hp instant ink is incredibly cheap compared to paying £20 for around 50 pages with my last printer to a free 15 page a month plan"

"so much better than our last epson expression printer which was much more expensive but extremely unreliable"

"it took forever to get this sorted and once it was sorted"

"anyhow my advise would be think carefully about your printing requirements before committing to a hp evny 5030 and to study ink consumption between different models including laser printers"

"very happy with printing and scanning"

"one word garbage"

"i was a bit worried about the wifi connection given many complaints from other reviewers"

"i have been told it is not worth repairing due to cost and long delays in obtaining parts"

"absolute trash!"

"highly disappointed"

"huge problems with wifi and only works on a lead also you can't opt out of the "free" ink deal"

"really poor and i'll return it for a refund i hope that hp sees this and realises that a 10 pence disk cd included in the box as a backup to wifi setup failure is necessary"

"i then had to get the printer connected via hp customer service but the could not help me with the error notifications or paper jams"

"the instructions are difficult it took ages to work out how to install the cartridges i have had printers before and this is by far the most time comsuming and difficult printer to install i still haven't done it"

"i did eventually get it installed but it took me ages and was very frustrating would not buy hp in the future"

"the hp website is packed with unresolved issues hp are selling this item knowing that there are major issues with it"

"do not buy this printer under any circumstances as it developed cartridge problems after only 2 months"

"it's wildly frustrating and doesn't allow me to easily scan or print"

"then the real problems started"

"i don`t usually print with color but when i do i find that the paper is really wet after printing"

"looks nice and the touch screen is great unfortunately when printing photos the black ink smudges and also on some types of paper so i wasted about 30 sheets i'd printed off!"

"installation is absolutely rubbish i own my own i"

"throwing it away"

"if like i did you pick the lowest rung of the charging ladder"

"the utterly useless support phonecall has cost me more than the f***ing printer"

"however connect it to the wireless is extremely difficult because one must type the password on a multiple character keyboard if one succede then it seems the only option to print is with a ‘hp smart’ app that might be good to get photos printed out of facebook but it is hopeless to do anything else"

"do not go for the "free ink" option total trap where hp controls your printer remotely and shuts it down if you try to print more than the very limited amount of allowable pages included in the deal"

"totally failed when i needed it most worked for a few weeks printed around 50 sheets ink ran out changed both caeryridges a few weeks later after about 30 sheets it claimed ink low then wouldn’t print my essay when i was on deadline changed cartridges again still claimed ink low wont print at all i’m now really late with college work and having to use a mates printer"

"had several issues since 1 occasionally locks up over night and needs a hard reboot 2 kernel error this am fixed with the help of hp"

"on my previous hp printer its very cheaply made and the components are very flimsy i followed the online instructions easy to follow printed off the test sheet and then scanned the test sheet all very easy and then started to print off some pictures i printed three picture and the quality was poor"

"i spent a good couple of hours trying to cancel the enrolment that i was forced to enrol in the first place and now i have to return the cartridges by post in a specific envelope which i need to order from their website but i can't find the link to order the envelopes"

"really frustrating and useless online help"

"do not go for the "free ink" option total trap where hp controls your printer remotely and shuts it down if you try to print more than the very limited amount of allowable pages included in the deal"

"however i was pretty annoyed at the very large sticker on the lid advertising the instant ink deal"

"after that back into the app store attempt to download again and i was offered 'would you like to instal the latest compatible version'?"

"technical support useless and returns not available without lengthy and time consuming troubleshooting"

"then you knackered because the setup page has an invalid certificate and there is literally no other way to configure the thing"

"i have yet to be sent any instant ink for my ' so called free supply dreadful service"

"kept getting automated suggestions that weren't relevant"

"** edited ** after a few months of using this my final comment would be that it is absolute rubbish"

"the printer is great and works as expected but there are many woeful stories regarding instant ink out there including mine"

"don't fall for this cheap deal it isn't a good printer and will leave you frustrated"

"but they're so corporately large us small insignificant customers go erased with feedback"

"completely lost magenta"

"managed to print using usb otherwise it would be completely useless"

"2 it is not possible to get support from hp when something has gone wrong with setting up this printer without having created an unwanted account"

"apparently this is a hardware issue"

"massive networking issue"

"still having problems with it"

"the touch screen seems unnecessarily fussy"

"i need not have worried"

"the printer worked ok for 2 weeks then again i kept being informed of 'printer error' or 'printer offline' when clearly it was not"

"this printer was easy to set up on my iphone and works perfectly for wireless printing"

"i can't be dealing with a touchy printer"

"the cartridges arrive in good time and the prices are far more realistic than the grossly inflated retail prices"

"i now have the potential nightmare of cancelling my instant ink agreement now there's something to look forward to!"

"have to keep reloading print software as it wont respond"

"as a last resort i phoned amazon and they offered me a refund without hesitation"

"after printing less than a dozen sheets it started asking me to remove the cartridge and put it back again"

"no is actually totally useless and there is no way to contact hp as they keep directing you to somewhere other than a person"

"the printer configuration is great you print a special sheet off and then scan it back in allowing the printer to work out what it needs to do"

"i don't want a smart printer connected to the internet which is painfully slow and technically poor"

"perfect for someone who like me is technically inept!"

"this is so much easier for me i have painful hands and not having to fiddle about filling and lining up the usual paper feeder is a bonus"

"what even worse is that they try to tie you into a number of pages printed yep the printer tells hp the number of pages you have printed and they attempt to charge you on a pay as you go basis "

"not its finally working it seems fine though i would not be surprised to have random issues"

"hp helpdesk is useless just repeats same old "just go to the connectivity" menu rubbish"

"one more thing no instruction manual even on the internet!"

"the printer is very easy to install in fact it more or less installs itself the print quality is excellent as is the scanner images all things considered i would give this a nine out of ten the reason for the lost point is it does not come with a printer cable as a back up that you have to purchase yourself"

"free printing was the trouble i did not immedistely take this up big mistake printer was very difficult to install an i don't usually have trouble with technical stuff"

"when i pulled the sticker off we had a devil of a job getting the glue residue off the surface"

"this may be user error"

"hopefully i won't experience the same problems that i had with the 4500 in that it would not recognise my genuine supplied by hp ink cartridges"

"this printer lasted 4 months only before developing a problem with the cartridge holder"

"technical support useless and returns not available without lengthy and time consuming troubleshooting"

"i imagined it to be much smaller"

"a piece of sham marketing that i know from internet searches has infuriated a lot of hp customers who bought this or similar hp machines with a4 borderless colour printing in mind only to find they cannot do it directly"

"had several issues since 1 occasionally locks up over night and needs a hard reboot 2 kernel error this am fixed with the help of hp"

"most annoying thing is that i couldn't find a telephone number for technical support"

"note to self: never purchase hp they've comprehensively demonstrated they're utterly disreputable"

"the hp website is packed with unresolved issues hp are selling this item knowing that there are major issues with it"

"changed the cartridges and then my problems began"

"had a hp 5520 for over 8 years without any major problems"

"when he came back he asked me to plug the printer into the wall instead of an extension lead because the error code for power faults and ink head malfunction are the same?"

"i like the concealed paper drawer"

"however 50% of the time we keep getting paper too short error messages when we try to print wirelessly from our computer and iphones onto plain a4 paper wether this is from the hp smart app or directly"

"terrible product"

"t business and this is hands down the most complicated printer to install"

"the instructions were not clear talking about software but with no software to be seen"

"there is no rhyme or reason to it it just happens and it’s incredibly annoying"

"went to instantink to sign up pops up server unavailable and impossible to sign up for the trial"

"i am giving up with this printer waste of time and money"

"after hours on the phone with tech support and countless driver and trouble shooting downloads we returned it"

"compared to my previous printer then it started to jam the paper getting stuck within the mechanism cleared it and tried again same thing happed tried with normal printing paper and the same thing happened needless to say i have sent it back and just would not buy another hp so disappointed after always having enjoyed using my previous printer come on hp no point producing cheap printers if thats the quality you think is acceptable its a minefield out there looking at different comments before you buy but alas i went with what i thought would be a reasonable priced printer solely for home use one unlucky customer"

"i initially ordered a hp 3831 because it had continuous scan feed like my old one but it was faulty but amazon sorted it out for me i will say you have to take machine to the main post office to return i did not want to buy antythinf but hp so i ordered the hp envy 5030"

"you could see it but an error code of "idle state" would appear"

"the website is not well designed with confusing information to the customer"

"the advice from hp customer services was worse than useless when i finally got it working the adviser asked me how i figured it out!"

"terrible printer you certainly get what you pay for"

"i signed up to instant ink and then sent me some cartridges"

"an all in one printer that doesn't print or scan is pretty hopeless"

"as for the instant ink trial i ran out of ink last wednesday and the printer ordered ink itself but here i am the weekend without any ink and therefore unable to print"

"after pluging the printer into the main socket and no fires occurring we established through deduction that it must be the print heads and not a potentially deadly inferno that could claim the lives of myself and my loved ones "

"really poor and i'll return it for a refund i hope that hp sees this and realises that a 10 pence disk cd included in the box as a backup to wifi setup failure is necessary"

"hp instant ink is incredibly cheap compared to paying £20 for around 50 pages with my last printer to a free 15 page a month plan"

"received my first set of cartridges and installed them to find that the printer was telling me that it was not enrolled in the subscription service"

"my advice do not activate do not accept the trial period and source your own cartridges"

"buy a cheap product for the same output"

"have thrown away as too much effort and i would consider myself tech savvy being 33yrs old"

"i have several of these pages now and no printed document which is beyond frustrating"

"my only quibble with hp is the fact that every model needs different print cartridges very wasteful in these days of heightened environmental awareness"

"the printer is relatively easy to set up with the exception of one part where you end up going round in a loop on the instructions as it will not close certain windows turn off the computer and back on again to get rid of this once set up it becomes a demanding child if you turn it off if there is a power surge a power out if you leave it on and it goes dormant it will demand that you print a test page"

"when these are entered into google or indeed the hp support website nothing useful is suggested"

"i plugged my new printer in and immediately had an error code"

"initially had a slight problem installing onto my computer however got there in the end"

"if you've got a similar offer"

"3 wifi setup was far from the advertised easy more resembling a nightmare and never worked"

"99 a month package which is probably all i will even need i don't print a great deal these days there is even a total free package for the very low users it's not highlighted very well but it is there"

"i've lost count how many times we have re booted reconfigured re downloaded the set up software"

"i have been through all the trouble shooting resetting printer wiping all previous printer files etc but nothing works"

"it is so demanding and hardly ever just prints the documents but spews out loads of tests and alignments wasting the expensive instant ink which i've discovered i can't use after cancelling my instant ink although i've paid for the existing cartridge"

"no because hp persisted in sending the wrong driver for a 4500 "

"app you need refused to download"

"i have a chrome notebook 14 and terrible problems to get it to install had to take it to a shop"

"printer quality was poor bought it specifical to print wedding photo's but just blurry pictures"

"2 scan glass has something resembling a little shard of paper stuck on the underside meaning every scan has a black mark"

"really over complicated"

"hp provide a free chrome extension for chromebooks and pc i use chrome browser on the pc and an app for other devices which enable easy local printing and or you can add the printer to google cloud printing"

"it's happened twice now that it will flash up low ink and i can maybe print one page off and that's it no more"

"the coherency of the instructions are terrible aside from the instructions the actual quality of the printed documents are substandard"

"tried printing something from my imac again and it simply wouldn't connect"

"waste of space and frankly not up to the job"

"however if you are buying this in the hope of using instant ink and live in the channel islands guernsey jersey alderney then don't waste your time even though we're a crown dependency british citizens and within the common travel area of the british isles we do not require passport to travel to u"

"for that reason you lost a costumer for life"

"my main frustration is due to the obligation to enrol hp's programme and how hard it is to get out of it"

"it is noisy on start up but the printing is very quick"

"it connected once but thrn failed the next time "

"so in conclusion lovely printer however hp services are disappointingly lacking in our situation"

"i'm not annoyed with myself that i have not set up a more all singing all dancing tariff as i genuinely don't expect to need any more than 50 sheets a month or whatever"

"beware of this printer"

"now that i have replaced an ink cartridge via the instant ink service the printer refuses to print at all"

"hp provide a free chrome extension for chromebooks and pc i use chrome browser on the pc and an app for other devices which enable easy local printing and or you can add the printer to google cloud printing"

"i have signed up to the hp instant ink scheme where i get 15 printed sheets free per month with the option to upgrade and downgrade the service as i wish"

"nice test prints but unable to install"

"connection to my laptop took hours of fiddling about the hp resource site was impossible to get to work links not downloadable and the printer keeps sending comments about needing attention every time i try to print something"

"hours later and out of desperation i contacted hp and after just over an hour of diagnostics the hp scan 'doctor' was useless the problem was resolved"

"when it isnt be prepared to troubleshoot youre on problems or get lucky with their customer support"

"this printer was hell to install i have never had so much trouble instaling a printer but now its works well and it very quiet "

"when he came back he asked me to plug the printer into the wall instead of an extension lead because the error code for power faults and ink head malfunction are the same?"

"my big gripe is it had a large sticker about instant ink stuck to the top of printer couldn't remove all glue and it has marked the top of printer not happy"

"i was attracted by the promise of low cost printing and it is cheaper than most of the competition but when something goes wrong the support is useless"

"now i can print my amazon return labels haha!"

"the paperforwarding tray is however awkward to handle and it takes usually 3 4 attempts until it recognizes that paper has been loaded"

"i also found the hp smart photo printing app limited in the sizes that you are allowed to print"

"this product and it's over complicated relationship with an end user should be banned"

"our old epsom was so easy to set up and this hp only cost a small amount but a heap of trouble given up on it for now"

"but don't remove web services altogether if you want to use the hp instant ink service"

"these deskjet printers have very expensive ink but since the print head is built in to the cartridge you don’t have the problems with clogging and with your ink and time being wasted by head cleaning"

"the generic faq and responses on the hp support site are equally poor"

"waste of money"

"hp help site also useless"

"finally gave up and used my iphone for the print job and when the print came out it was very poor quality"

"couple that with poor wifi performance despite the ond envy 4500 working perfectly in the same position"

"really poor product i have owned for a month and not been able to print because the printer is unable to find my router"

"flits from one error message to the next telling me all sorts of nonsense didn't like the ink cartridges obtained direct from hp don't even go there with the 'help' function and now if you don't use it for more than a day or so it goes into some sort of persistent vegetative state and refuses to come back to like unless you physically pull the power cord out of the back and reinsert it"

"but if your usage is irregular then you'll be paying too much"

"makes me cringe a little"

"i am not sure why people have struggled to install it went swimmingly for me perhaps i was lucky"

"the provided cartridges lasted for only 20 pages before running out two days before the first instant ink refills arrived"

"i tried re aligning the printer but all i seem to be doing is wasting paper and ink!"

"so i'm having to send it back feeling very irritated and frustrated because i need it for a home based business and i have wasted several hours on this"

"if you have difficulties try the non existent support or the unhelpful documentation i would not buy this online as you actually do not know what it is you are buying into i am actually going to buy another printer rather than waste my time trying to get this thing to work"

"touch screen is not very sensitive but doesn't cause an issue"

"hp support is useless"

"the printer now says that the "driver is unavailable" thus making this printer unusable"

"will definitwly return my money if honoured"

"the ink is going too fast"

"com and downloaded the app on my mac connecting the printer via a usb lead as i have no choice"

"however it’s quite slow so not ideal for a volume run which fortunately i don’t need"

"it prints images too dark"

"everything is great until there’s a problem"

"setup was relatively easy but painfully slow with some very confusing options on instant ink eg if you sign up for the paid version you completely lose any offer credit read the small print!"

"the only thing that let's it down is the wifi sometimes it does take a while to connect"

"still not working"

"struggled a bit to install but used help service and they were very patient and sorted my problem out within minutes"

"if possible would be star minus"

"i have never hated an inanimate item as i do this printer"

"had several issues since 1 occasionally locks up over night and needs a hard reboot 2 kernel error this am fixed with the help of hp"

"i bought this printer to replace an earlier hp model which decided to stop responding"

"probably my lack of knowledge and not the printer!"

"after a couple of days of normal functioning refuses to do anything but display error messages"

"it was difficult to decide what to buy as the reviews were so varied and i am not very technically minded"

"no answer on the phone"

"1 unit arrived with only one rubber foot meaning it slid around on the desk"

"i honestly think hp is just another evil company that only cares about profits hence their "instant ink" gimmick that is not worth it"

"it initially talks to your phone with bluetooth and its quite weak then just follow the instructions and go through the registration process"

"i don’t have to set up the laptop every night now i’ve got this one as i can print work tickets and invoices from my phone"

"shame it doesn't have adf i couldnt find a suitable printer with adf "

"the customer support is such a pain to get a hold of and then even more annoying when you get through"

"when these are entered into google or indeed the hp support website nothing useful is suggested"

"now over two hours later the issue still isn't resolved and apparently support is shut"

"now that i have replaced an ink cartridge via the instant ink service the printer refuses to print at all"

"avoid this product if you want to keep your blood pressure at a normal level"

"avoid this printer"

"not a bad little printer"

"would not recommend"

"do you know how to bypass ssl errors in browsers?"

"it really couldn’t be easier "

"kept coming up with an error to reinsert the ink which i had to do each time before printing a page"

"shame as the quality was decent but it’s been a nightmare for my father who runs a small business"

"3 wifi setup was far from the advertised easy more resembling a nightmare and never worked"

"we go through this constant cycle of printer ready print pretty please unable to communicate with printer fix printing problem print test page did test page print?"

"it's such a pain"

"still not perfect"

"i followed hp's on line instructions for resolving this problem but this had no effect"

"my last printer eventually broke down and i was lost not having a printer and had to email my work to my office which was not convenient"

"will be returning"

"the cartridges were also tricky to install"

"my big gripe is it had a large sticker about instant ink stuck to the top of printer couldn't remove all glue and it has marked the top of printer not happy"

"1 continually poor connectivity"

"you could do much worse than buying this"

"really annoying printer!"

"the printer immediately shut self down reporting a ‘cartridge error’ which will of course only be remedied once i resume payments"

"i think the hair i tore out at initial setup had just grown back in when i went to scan two weeks later"

"note: as an elderly person i can vouch that photos made with cheap ink do fade over time"

"there is nothing i dislike about the printer"

"it’s poorly designed zero customer service and impossible to find a replacement part for the tray"

"sometimes i even remove the power cable in part to fix it but even more in the hope that it causes some kind of suffering to it and then just re plug it again and surprisingly most of the time this works"

"explaining the problem and asked for a reply to date no reply not really a surprise why would a company the size of hp want to answer a single customer big shame as product is good"

"scaning paperwork is not great aswell"

"i'm using this to have hard copies of my important information from the last 3yrs"

"went back to hp left because inks were so expensive and with the ink package it works out a lot cheaper than before"

"nightmare to install on windows 10 i gave up and installed on my macbook rather than my pc so now i have to copy my documents to my laptop to print how rediculous"

"w10 pc’s ios iphonex virgin media router"

"then you have to go to the hp website to download the software to enable scanning why when it’s an “all in one” device!"

"the problem is that hp seem to confuse the issue as to how to get started by having a one set of instructions fit all devices countries i downloaded the hp app as per hp instructions and it advised me to connect the printer directly to ethernet"